Privacy Policy

Effective Date: June 28, 2026

BusMate Parent Hub ("BusMate", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using BusMate Parent Hub, you agree to this Privacy Policy.

Information We Collect

Personal Information

• Parent name
• Mobile number
• Student information
• School name
• Assigned bus details
• Route information

Location Information

BusMate displays the live location of the assigned school bus. The app does not continuously collect the parent's device location unless required for an optional feature enabled by the user. Bus location is provided by the school's authorized GPS tracking system.

Device Information

• Device model
• Android version
• App version
• Device identifiers
• Crash reports
• Diagnostic information

How We Use Your Information

• Provide live bus tracking
• Display assigned bus information
• Show route and stop details
• Manage student attendance notifications
• Improve app performance
• Provide customer support
• Ensure application security

Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with your child's school, authorized transport administrators, trusted service providers, or government authorities when legally required.

Data Security

We use reasonable administrative, technical, and physical security measures to protect your information. However, no electronic storage or transmission method is completely secure.

Data Retention

We retain information only as long as necessary to provide our services or comply with legal obligations.

Children's Privacy

BusMate Parent Hub is intended for parents and guardians. We do not knowingly collect personal information directly from children under 13. Student information is managed by schools.

Permissions Used

• Internet – Retrieve live tracking information.
• Network Access – Communicate with cloud services.
• Notifications (Optional) – Important transportation updates.
• Location (Optional) – Used only for optional map-related features enabled by the user.

Third-Party Services

• Google Maps
• Firebase Authentication
• Firebase Cloud Messaging
• Firebase Analytics (if enabled)
• Google Play Services
• Crash reporting services

Your Rights

You may request access, correction, or deletion of your information, or withdraw consent where applicable by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when published.

Contact Us

BusMate Parent Hub
Email: ayk.productions2026@gmail.com
Website: https://busmate-systems.web.app